Helpful hints and tips for virtual groupmuses

What you’ll need 

  • Use a computer with high speed internet
    • You can use a smartphone or tablet, but we don’t recommend it.  Read more here.
  • Use external speakers or high quality headphones
    • Internal computer speakers are often too quiet!
  • Download “Zoom”ahead of time
  • Know your device
    • Familiarize yourself with your device and some basic computer commands prior to the groupmuse.  You can even pull up this demo stream to practice.

What to expect

  • Check your e-mail just before start time
    • One hour before the groupmuse, we’ll e-mail you the link to join.  You can also access it directly from Account > My events on  Read more about this here.
  • ~90 minutes total
    • For virtual live concerts and premieres: The pre-concert video chat on Zoom  (~20 mins), the concert stream embedded on (~50 mins), the post-concert Q&A on Zoom (~20 mins). 
    • For masterclasses: All 90 minutes on Zoom. 
  • Pay the musicians during the show.
    • A payment link will be available once the concert starts and for 12 hours afterwards. All payments are made via credit card through our secure payment system, Stripe.

Our Community Standards

  • Be respectful
    • Treat others how you would want to be treated.
  • Promote a safe environment
    • We can all help keep our community safe in many ways.
  • Help everyone feel included
    • Groupmuses are places where everyone is welcome, regardless of age, race, class, religion, ability, sex, gender, orientation, or political beliefs.
  • Keep groupmuses accessible
    • We believe that music and community gatherings should be accessible, welcoming, low-cost, and available to all, regardless of the resources at their disposal.

Still need help? Contact Us Contact Us