What technology should I use to watch a groupmuse?

  • We recommend you use a computer with high speed internet to watch your virtual groupmuse.  
    • Most computers are able to compatibly run both Zoom and youtube at the same time without interference, which is preferable if you need to access the technical support Zoom room at any time during the performance.  Most tablets and smartphones are not able to handle the audio interfaces of both programs running simultaneously.
      • Note: Masterclasses only use Zoom.
    • If you would like to watch the groupmuse on your television, most laptops and tvs support a hdmi connection and screen mirror.
  • We strongly encourage you use external speakers or high quality headphones.  
    • Internal speakers in laptops, smartphones, and tablets are often far too quiet and not sensitive enough to pickup the full range of nuanced dynamics and technique involved in chamber music performances.  
    • It can be particularly hard to hear performers speaking in between pieces, as performers are often limited to a single microphone which has been dialed in to their instrument, as opposed to their voice.  Being able to quickly increase and decrease the volume on your end will help you fully hear and enjoy all parts of the groupmuse. 
  • We recommend you download/or are running the latest version of Zoom ahead of time and use the application for the post-concert Q&A portion of the groupmuse.  
    • In-browser or outdated versions of Zoom have been known to glitch and cause stressful issues for our attendees.  
    • Click here to download Zoom.
  • Any browser will support groupmuse.com.  Just make sure you're running the latest update for a seamless experience!

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